Three Ways to Increase Your People Reading Accuracy
Optimising your team performance is a vital as we dive deeper into services-based models to maintain viability. While the path to optimisation may seem obvious to you, I strongly encourage you to read the room (or pharmacy).
Hot tip: Your perspective isn’t the only one here.
Those who have a knack for understanding situations from others’ viewpoints and know ‘what to do next’ are generally well on their way to improving the performance of others. In an emotional intelligence sense, “Awareness of Others” is a key attribute of empathetic leadership.
The power of perspective
Let’s consider a scenario involving a staff member who adamantly refuses to delegate tasks. This situation is not only frustrating but challenging to work with. From your perspective, you might say they are controlling and self-centred. Power hungry? Or is it Scared?
If you ‘guess’ wrong, your efforts either fall on deaf ears or fuel the fire. Guess right and hey! the ‘change train has left the station!’
Your ability to empathise and correctly see the situation through another’s eyes paves the way for providing the necessary support. If the person in question refuses to delegate due to the need to feel in control to manage her own perfectionist traits, your tact would be quite different to if they refuse to delegate to maintain power among the team.
Enhance Your Reading Skills
No crystal ball is required to enhance your ability to accurately view situations from others’ perspectives. Though, if you have one, I wouldn’t mind borrowing it sometimes. Lotto numbers? Anyone? I didn’t think so… Instead, here are three practical steps you can take, both in business and personal interactions:
1. Recognise the influence of values and beliefs
Understand that people’s values, beliefs, and personality preferences shape their perspectives. Consider using psychometric assessments to gain insights into these factors. Additionally, observe recurring traits in individuals to better understand their viewpoints.
2. Active listening
When someone shares their opinion or viewpoint, practice active listening. Reflect on what you’ve heard by making statements that confirm your interpretation of their perspective. Utilize clarifying questions like, “Tell me more about that” or “What do you mean when you say…”
Take a moment to reflect on your own values, beliefs, and personality preferences. Be aware of how these factors might influence the way you interpret others’ viewpoints. Avoid making assumptions based on your own perspective.
Empathy is a potent tool to optimise individual performance
By developing your ability to see situations from others’ perspectives, you can build stronger relationships, make more informed decisions, and ultimately thrive in a world that values understanding and compassion. So, this week, make a conscious effort to hone your empathy skills and watch how it transforms your interactions and outcomes.