7 Activities to Help Reset and Reignite Infographic
Whether you have one minute, one hour or one day, there is something on this list that you can do to help mentally reset and reignite.
leadership
A Step-by-Step Guide to Prioritising Tasks
‘The Urgent/Important Matrix’ helps to get clear on priorities, spend more time in the growth zone and minimise burnout.
3 Reason’s Why Your Staff Engagement Efforts Are Falling Short (and three simple fixes…)
Many moons ago, a guy by the name of Frederick Hertzberg, came up with a theory called the ‘Hygiene-Motivator Theory’ or the ‘Two-factor Theory of Job Satisfaction’. According to his theory, people are influenced by two sets of factors at work…So how does this relate to your lacklustre attempts to improve staff engagement?
The Truth About Opinions at Work
5 minute read Anyone who has worked in a Pharmacy at some stage would have felt the segregation that can occur between the Dispensary staff and the Front Shop staff, the Pharmacist and the Dispense Tech, the Collective Store and the Operations Team (Head Office) or the Owner and the Manager to give only a …
PharmHack Podcast Guest
PharmaHack Career Podcast Back in April 2021, I had an amazing opportunity to sit down with William and Joel, the creators of PharmaHack. These guys are doing an amazing job pointing a spotlight on all areas of Pharmacy, whether they are commonplace or not. I got the opportunity not only to discuss my job as …
How to Acknowledge and Defuse a Staff Member (POSITIVELY!)
I’ll set the scene for you…it’s 11.45, you have 10 script baskets in the queue, an order to complete (you haven’t started), Mr Smith coming back for his DAA in half an hour (still haven’t checked it), your dispense tech is about to go to lunch AND one staff member in your ear about their MAJOR problem of no stock… or too much stock… or their email won’t send… or POS will not generate the report they NEED (you get the drift). As managers or leaders within a Pharmacy, it is likely that you have been in the middle of this scenario at least once, if not often! In these cases, it is all too easy to ignore, fob off or snap at our colleague. But there is a better way! By drawing on some emotionally intelligent leadership skills, the situation can have a positive outcome for all.