From interns to owners, pharmacy assistants to retail managers, we support their development journey.
Chantelle has a big dream and a clear aim.
To make effective leadership skills accessible and understandable to ensure that every stakeholder in community pharmacies benefits.
Effective leaders know that emotional intelligence is a
‘must-have’ skill not an ‘optional extra’.
EI Leadership in Pharmacies looks like
✅ A team full of brand ambassadors
✅ An increase in staff skillsets
✅ Staff become leaders which results in increased autonomy and fewer calls to the manager on their days off.
✅ Improved staff engagement leading to increased profit
✅ Streamlined workflows
✅ Open, multidirectional communication ending in higher goal achievement and action planning across all areas of the pharmacy
✅ Reduction in stock shrinkage
✅ Improved staff retention